BUSINESS UNIT:
LOCATION: WESTMOORINGS
JOB TITLE: MANAGER, BRAND COMMUNICATIONS
REPORTS TO: GROUP VICE PRESIDENT, INTEGRATED MARKETING COMMUNICATIONS,


JOB OBJECTIVE:
Manages GHL's corporate identity, image and reputation. Manages the interface between GHL and its external stakeholders. Responsible for the Group's marketing, advertising, media relations, PR, and CSR activities.

MAJOR RESPONSIBILITIES:
Promotes the GHL Brand to the general public; drafts proposals for the strengthening of the GHL brand. Assists in managing the GHL corporate identity, image and reputation. Implements integrated strategic communications programs under the direction of the VP, IMC. Develops marketing communication strategies for the entire Group, liaising with Business Unit marketing communication managers / officers. Coordinates corporate social responsibility programs so as to promote GHL's image. Drafts and issues Press Releases, Notices, Articles and Reports; liaises with News Media re programs and events, responsible for media buying and monitoring. Arranges regular press events, i.e., briefings, seminars on behalf of GHL and develops a media strategy for each. QUALIFICATIONS:
Bachelors Degree in Advertising/Communication/Marketing or related discipline. Masters degree highly preferred.

EXPERIENCE:
Five to seven years marketing communications experience Working knowledge of media buying and advertising Experience in the Insurance and Financial Sector

KEY COMPETENCIES:
Integrity Growth Serving people Coaching/Counseling Decision Making / Risk Taking Interpersonal Communication Skills Leadership Vision Motivation / Empowerment Creativity
PERSONALITY:
The Manager, Brand Communications must have the ability to establish and build strong interpersonal relationships with several stakeholders. The incumbent would be a high energy and creative individual. He/she must be able to use his/her initiative and meet rigid deadlines. The ideal candidate must be articulate, confident and assertive.


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN HOLDINGS LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: WEB COMMUNICATIONS OFFICER
REPORTS TO: MANAGER BRAND COMMUNICATIONS


JOB OBJECTIVE:
Managing and creating content for the group's website and other social media. Ensure coordination and alignment of web communications throughout the enterprise and across all Business Units. To promote a unified group brand image through all web communications.

MAJOR RESPONSIBILITIES:
Create, manage and monitor content for the Group's social media. Ensure alignment of web communications across the enterprise. Regularly review and update web sites. Ensure a user friendly website / intranet interface. Develop and update website and intranet graphical components Ensure timely uploading of communications material and timely response to external public requests via the website. Perform a leading role in developing content in multi-media formats such as video and audio on the company web site and on the Intranet. Develop communications, as needed, to promote and market GHL's social media. Provide research support for the unit. QUALIFICATIONS:
Bachelor's Degree in Computer Science, Communications or a related field of study.

EXPERIENCE:
Three (3) years previous experience with Web Content Administration, Web Development, Information Architecture or Technical writing. Strong marketing communications background with social media and promotion development experience

KEY COMPETENCIES:
Planning/Organizing/Flexibility Interpersonal/Communication Skills Creativity Team Orientation Continuous Improvement Change Leadership and implementation
PERSONALITY:
The Web Communications Officer should have an engaging personality, be trustworthy, organized yet flexible - and be able to use his/her initiative in order to get the job done. He/She must be able to work under pressure to meet very rigid deadlines and have the capacity to become totally involved in the integrated marketing communications unit, to ensure the delivery of quality service.


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORINGS
JOB TITLE: ACCOUNTING ASSISTANT
REPORTS TO: TEAM LEADER


JOB OBJECTIVE:
To provide support to the Mutual Fund Accountant by effectively performing responsibilities in accordance with stipulated performance standards.

MAJOR RESPONSIBILITIES:
• To become proficient in 4 Series/General Ledger. • To reconcile Bank Accounts for Praetorian Property Mutual Fund. • To Prepare journals and data enter on 4 Series. • To assist Accounting officer with month end close off of Praetorian Property Mutual Fund and GAM accounts. • To assist the Compliance Officer with monthly compliance issues. • To prepare schedules for the Praetorian Property Mutual Fund, GAM and Mutual Fund accounts. • To reconcile Unit Holder Balances for Mutual Funds. • Perform clerical duties filing, sending out correspondence to external parties etc. • Assisting with Year End Audit of Praetorian and GAM accounts. • To perform cheque printing for TTD Monthly Income Fund redemptions and distribution payout and also assist in supplier cheque printing when necessary. QUALIFICATIONS:
• 5 O’Level subjects including Accounts. • Completed CAT or ACCA level 1.

EXPERIENCE:
At least Two (2) years experience in an accounting or financial services environment.


PERSONALITY:
The Accounting Assistant – Guardian Asset Management must be meticulous, systematic and logical. He/she must be able to manage time efficiently. He/she must possess the ability to perform large amounts of numerical work with speed and accuracy. He/she must be willing to work for extended hours if necessary


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORINGS
JOB TITLE: INVESTMENT ASSISTANT, GUARDIAN ASSET MANAGEMENT
REPORTS TO: INVESTMENT OFFICER, GUARDIAN ASSET MANAGEMENT


JOB OBJECTIVE:
To provide support to the Investment Officer by effectively performing responsibilities in accordance with stipulated performance standards.

MAJOR RESPONSIBILITIES:
• Administration of the Statutory Funds for the Captive Insurance companies. • Administration of the local investment portfolios for the Captive Funds under management. • Administration of the overseas investment portfolios for all Captive Funds under management. • Preparation of valuations for the Unit Linked Funds. • Preparation of Investment and Sub –Committee papers, and special reports. • Balance all related investment accounts. • Preparation of Audit Schedules. QUALIFICATIONS:
• At least 5 O’Level passes including Mathematics, English Language and Accounts. • At least 2 A’ Levels. • Pursuing ACCA or a degree in Finance or Management studies would be an asset.

EXPERIENCE:
• At least one (1) year experience in a Banking or Financial Services environment. • Computer literate and intermediate skills in Microsoft Office Suite.

KEY COMPETENCIES:
• Integrity • Growth • Quality • Serving People • Planning, organizing and flexibility • Team orientation • Continuous Improvement orientation • Problem solving and analytical • Interpersonal and communication
PERSONALITY:
The successful candidate should be a team player and be able to meet strict deadlines. He/she must be honest, hardworking and energetic with the ability to work in a fast paced confidential environment with flexible hours and minimum supervision.


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: HEAD OFFICE WESTMOORINGS
JOB TITLE: TEAM LEADER SALES ADMINISTRATION
REPORTS TO: MANAGER
SALES ADMINISTRATION DEPARTMENT

JOB OBJECTIVE:
To provide administrative support to the Manager of the department, and to ensure that the department functions are carried out efficiently and effectively.
QUALIFICATIONS:
5 CXC passes including Maths and English 2 A Levels A Degree would be an asset FLMI would be an asset

EXPERIENCE:
At least five (5) years working experience in an insurance environment with experience in supervising staff.


PERSONALITY:
The Sales Admin Team Leader must be organized, methodical, articulate, and self-confident. The individual must be able to manage time effectively and demonstrate the ability to use his/her initiative. He/She must also be highly confidential and must be able to function well under stress. The Ideal candidate must also be able to motivate others.


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORINGS
JOB TITLE: INVESTMENT ADVISOR, SALES
REPORTS TO: VICE PRESIDENT, MARKETING & SALES
GAM SALES

JOB OBJECTIVE:
To acquire, maintain and develop an affluent client base for the company. To offer basic financial advice, thoroughly understand and sell the company’s products and services to affluent clients and to service those clients as necessary.

MAJOR RESPONSIBILITIES:
β€’ Generate business through acquisition of new clients β€’ Increase assets under management of existing clients through sale of additional products and services. β€’ Keep clients abreast of Guardian Asset Management’s new product offerings β€’ Assist clients with selection of investment options. β€’ Keep clients abreast of their investment performance semi – annually / annually. β€’ Facilitates quarterly portfolio allocation sessions with clients β€’ Conduct client education seminars β€’ Follow up and ensure that all client enquiries are handled promptly and accurately β€’ Assist the VP Marketing & Sales with defining, segmenting and targeting of Guardian Asset Management’s Market β€’ Participate in market research, sales events and promotions required β€’ Assist with internal administration of client application QUALIFICATIONS:
β€’ A first degree from a recognized university (preferably in Finance or finance related) β€’ ACCA Level 2 or CFA Level 1 will be an asset β€’ Specialized training in Marketing or sales of financial products will be an asset

EXPERIENCE:
At least two (2) years working experience in the financial services environment. β€’ At least two (2) years sales experience in a similar capacity with a proven track record of developing financial customers.

KEY COMPETENCIES:
β€’ Decision Making / Risk Taking β€’ Planning / Organizing and Flexibility β€’ Interpersonal and communication skills β€’ Prospecting and building client relationships β€’ Problem solving and analytical β€’ Initiative β€’ Team orientation
PERSONALITY:
Incumbent should possess very good inter-personal skills and must be confident, assertive and articulate. Also, he/she must be able to use his/her initiative. Persons must also have a desire and aptitude to sell financial products and services.


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: HEAD OFFICE
JOB TITLE: WEALTH MANAGER
REPORTS TO: VICE PRESIDENT – MARKETING AND SALES
GAM SALES

JOB OBJECTIVE:
To acquire, maintain, enhance and develop high net worth client base for the company’s various investment products and services. To deliver Guardian Asset Management’s portfolio recommendations based on identified client needs to the client. To ensure maximum return on client investments by keen management and servicing of clients’ investment portfolios.

MAJOR RESPONSIBILITIES:
• Generate business through acquisition of new high net worth clients. • Increase assets under management of existing clients through sale of additional products. • Understand Guardian Asset Management’s asset allocation and investment recommendations to effectively offer to clients with on-going, pro-active and personalized advice. • Periodically review clients’ portfolios and advise and/or agree upon alignment of updated portfolio strategy with client objectives and risk tolerance. • Keep clients abreast of Guardian Asset Management’s new product offerings. • Assist clients with selection of investment strategies and portfolios. • Conduct client education seminars. • Follow up and ensure that all client enquiries are handled promptly and accurately. • Assist the Assistant Vice President – Head of Distribution with defining, segmenting and targeting of Guardian Asset Management’s Market. QUALIFICATIONS:
• A first degree from a recognized university. • A postgraduate qualification in Business or Finance. • Specialized training in Marketing of financial products. • Significant knowledge of financial management, investment products and services. • Keen understanding of the risk, return and liquidity implications of various portfolio strategies.

EXPERIENCE:
• At least three (3) years experience with a proven track record of successfully managing and developing financial customers. • At least three (3) years experience working in a similar position, as a broker or as a private banker in a comparable segment. • Three to five (3 - 5) years sales experience in a similar capacity.

KEY COMPETENCIES:
• Significant knowledge of investment products and services. • Understanding of financial markets and economic conditions. • Excellent management, analytical and organizational skills. • Strong interpersonal, written and verbal communication skills. • Proficiency in Microsoft Office Suite. • Fluency in a foreign language will be an asset.
PERSONALITY:
• The Wealth Manager will be extremely professional, articulate, confident and driven to succeed in a competitive environment. • While able to function independently, they must be comfortable working as part of a team when required to do so. The Wealth Manager will possess the charisma, ambition and drive to assert client leadership over very sophisticated and wealthy clients.


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: PORT-OF-SPAIN
JOB TITLE: UNDERWRITER
REPORTS TO:


JOB OBJECTIVE:
To evaluate risk, and set underwriting terms for new business, renewals and any mid-term amendments that require special terms.

MAJOR RESPONSIBILITIES:
• Responsible for analyzing assigned accounts and set underwriting terms in accordance with findings for new business and renewals while simultaneously managing overall quality of business to ensure profitability. • Eliminating unprofitable accounts and target and attain profitable new business. • Follow up renewals on a timely basis to ensure renewal retention target is achieved. • Ensure quotations are submitted in line with Company Standards. • Constantly follow up with Brokers for feedback in attempt to win new accounts. • Responsible for reviewing on a quarterly basis assigned accounts • Maintain and build relationships with Brokers • Ensure all outstanding premiums are collected in accordance with Company Standards • Prepare bi-weekly status and monthly reports for team leader • Handle correspondence to and from team leader in a timely and efficient manner QUALIFICATIONS:
• ACII or pursuing • /Associates degree in insurance, business or risk management

EXPERIENCE:
• A minimum of 5 years of P & C commercial lines experience OR 2 years of P&C commercial lines underwriting experience or 3 years of P&C personal lines underwriting experience

KEY COMPETENCIES:
• Excellent Work Management Skills • Excellent Customer Service Skills • Strong Problem Solving and Analytical Skills • Pays meticulous attention to detail • Strong Interpersonal, Communication and Negotiation Skills • Demonstrates Initiative, Team Spirit and flexibility • Sound decision making skills • Accountability • Integrity/Honesty
PERSONALITY:
The Underwriter should be self-motivated, results driven and be able to work with minimum supervision. The individual must have the ability to manage several tasks while consistently meeting deadlines. They must be knowledgeable about the company’s business and products, and demonstrate an eagerness for self development. This individual must have strong positive work ethics; be friendly, cooperative and tactful whilst maintaining professionalism and be service focused with attention to detail.


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT:
LOCATION: PORT-OF-SPAIN
JOB TITLE: CLAIMS SERVICE REPRESENTATIVE
REPORTS TO:


JOB OBJECTIVE:
To settle claims promptly, efficiently, equitably and in accordance with all contract conditions.

MAJOR RESPONSIBILITIES:
• Interviewing Insured/Third party claimants • Registering claims • Processing payments • Handling queries • Appointing adjusters • Negotiating settlements • Setting Reserves • Responding to agents and brokers • Maintenance of transfer of ownership of salvages QUALIFICATIONS:
• 2 A’levels • CII certificate or pursuing same • Certificate in Motor Insurance Principles & Practice

EXPERIENCE:
• Knowledge in MS Office suite (Word, Excel, Outlook) • Advanced Level Knowledge of I90





CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: HEAD OFFICE WESTMOORINGS
JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE
REPORTS TO: TEAM LEADER, EMPLOYEE BENEFITS DEPARTMENT
EMPLOYEE BENEFITS DEPARTMENT

JOB OBJECTIVE:
• To respond to customer enquiries, assess and take the appropriate course of action in line with the defined process and required standard

MAJOR RESPONSIBILITIES:
• Attending to queries via telephone and in writing, queries coming in to the Customer Service Department from clients, agents and brokers. • To carry out the following activities: • Capturing customer requirements on appropriate form, entering same in the workflow system and forwarding to appropriate area. • Creating Work items to get requests processed. • Direct Escalated requests to separate work type. • Refer call backs to the IVR when appropriate. • Check Policyholder and Dependent enrolment status on PCM and Admin systems. • Check status of ID Cards for Groups and Individual clients on Admin. System. • Prepare Premium Remittance slip for Individual walk-In clients. QUALIFICATIONS:
• 5 CXC O Levels • 3 A Levels / CAPE Level 2 • Computer literacy • FLMI

EXPERIENCE:
• 1-2 years experience in a customer service department. • At least 2 years experience in a Life Insurance environment.

KEY COMPETENCIES:
• Continuous Improvement • Interpersonal/Communication Skills • Job Knowledge/Skills • Planning/Organizing/Flexibility • Problem Solving/Analytical Skills • Initiative
PERSONALITY:
The Customer Care Executive must be able to work under minimum supervision. He/ She should posses the ability to manage several tasks while meeting deadlines and as a result should be able to use his/her initiative. The incumbent must be flexible and have excellent communication skills.


CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN MANAGEMENT SERVICES - A DIVISION OF GHL
LOCATION: LONG CIRCULAR ST JAMES
JOB TITLE: JUNIOR ACCOUNTANT
REPORTS TO: MANAGER- ACCOUNTING AND PAYROLL
ACCOUNTING AND PROCUREMENT

JOB OBJECTIVE:
To ensure accurate accounting records for company receipts and disbursements.

MAJOR RESPONSIBILITIES:
• To prepare annual & quarterly statutory returns (GLOC and BANC portfolio) • To prepare monthly financial accounts for business unit. • To prepare BANC yearly financial statements. • To manage account receivables and payables close- off process. • To provide financial statements and supporting schedules to auditors. • To prepare quarterly and yearly tax returns. • To review stipulated reconciliations as assigned by the Manager, ensuring that reconciled items are cleared within the month of review. • To verify and authorize miscellaneous payments and journals. • To prepare stipulated reconciliations as assigned by the Manager, ensuring that reconciling items are cleared within two months. QUALIFICATIONS:
• Should possess at least Level 2 ACCA • LOMA parts 1 & 2 and the related part

EXPERIENCE:
• At least 5 years accounting experience

KEY COMPETENCIES:
• Problem Solving/Analytical Skills • Ability to use initiative • Decision Making and Risk Taking • Planning/Organizing/Flexibility • Team Orientation • Continuous Improvement • Interpersonal/Communication Skills • Computer Literate
PERSONALITY:
The successful candidate will be meticulous, systematic and display strong work ethics with the ability to work in a fast paced environment and must possess a track record of quality service and high performance. The ideal candidate must also be able to perform large amounts of numerical work with speed and accuracy with the ability to analyze data.

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB:
Resumes are to be submitted to careers@ghl.co.tt no later than, February 28th, 2011. Applications will be treated with the utmost confidentiality.
CONTACT via Email: Rishi Gopaul

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE
REPORTS TO: ADMINISTRATOR, CUSTOMER SERVICE DEPARTMENT, GUARDIAN LIFE OF THE CARIBBEAN LIMITED - WESTMOORINGS
CUSTOMER SERVICE DEPARTMENT

JOB OBJECTIVE:
To perform Administrative duties within Customer Service.

MAJOR RESPONSIBILITIES:
  • To ensure that service levels are met according to company standards and timelines
  • To continuously work towards a  high level of Customer Satisfaction
  • To process financial transactions accurately and timely
  • To process cash payments for premiums and other payments received from both internal and external customers
  • To balance cash receipts and cheques received on a daily basis. 
  • To verify cash, deposits and deposit listings
  • To handle queries from Managers, agents and clients as requested
  • To act as relief telephone operator and receptionist
  • To research premium trails and respond to customer inquiries
  • To respond to customer inquiries received from the company website and other mail
  • To process client requests for policy changes and other request with 100% accuracy
     
QUALIFICATIONS:
  • 5 O’ Levels inclusive of English Language and Mathematics. 
  • 2 A’ Levels 
  • FLMI courses 280, 290 & 310
  • ACS
  • Working knowledge of Microsoft Office Programs e.g. Word & Excel
  • Typing Skills
     


EXPERIENCE:
  • Working Knowledge of Microsoft Office Suite 200
  • Working Knowledge of INGENIUM would be an asset
  • Knowledge of General Insurance would be an asset.
  • Experience in a Life Insurance Agency environment would be an asset.
  • Knowledge of the company's products. 
     


KEY COMPETENCIES:
  • Excellent Interpersonal and Communication skills.
  • Excellent planning, organization and flexibility skills
  • At least intermediate level of software packages, including Microsoft Outlook, Word and Excel.

 


PERSONALITY:

The Customer Service Representative must be dynamic, creative and display strong work ethics with the ability to work in a fast paced environment. He/She must possess excellent interpersonal and communication skills.



SPECIAL CONDITIONS ASSOCIATED WITH THE JOB:

n/a


CONTACT via Email: Rishi Gopaul